BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Languages
English
Works with
- 20+ Integrations
- SMS
- Voice
Categories
Real-time messaging
Automated responses
Pricing
External charges may be billed by BotSpace separately from your Shopify invoice. Learn more
Free
Free
Features
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 / month
AI charged additionally based on outcome
Features
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (64)
We’ve recently started using BotSpace for our WhatsApp and Shopify integration, and the experience so far has been positive. The platform is easy to navigate, and the team has been very supportive during setup and onboarding.
What stands out is the potential for automation. There are a lot of features available, and once fully utilised, it can significantly improve how we manage customer communication and workflows.
The support team has been responsive and helpful, especially when we needed guidance on setting things up correctly.
Overall, a solid platform for businesses looking to scale their WhatsApp communication.
Absolutely ONE Stop Solution for D2C WhatsApp
-Endless Shopify based Customisation, API Calls, Webhooks and whatnot
-The Flow dashboard is like N8N but for Shopify
-You can litrelly choose yourself on how you want your flow to intract with customers based on Orders, Abandon Cart Parameters, NDR API Calls to Courier/Aggregator.
-AI Calls for Order Confirmation, NDR, Abandon Cart.
For such features Bitspeed, KwikEngage, Engage360, or any other players charges Fortune with Heavy Limitations.
For New Peoples or Non Techie: Basic Shipment WhatsApp Update which Couriers like Delhivery/Ekart/Dart charge 1/- with there own Branding and No customisation, cost mere 0.11/- your own way here with Full Control.
Few Requests from Team:
-Limited No. of Flows if it were to be 10 for Free Plan and 20 for Pro, it would be BANGER, just do it ;).
-AI Response Charges are pretty Heavy which hits hard on Pocket or If ability to Connect External AI, would be Really BIG.
-WABA Coexistence
We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.
Support
App support provided by BotSpace.
Resources
Developer
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Launched
December 22, 2023
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