BotSpace: AI Chat & Helpdesk
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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS
Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform
- Recover abandoned carts with AI follow-ups on WhatsApp and Voice
- Convert website and Instagram visitors by answering questions instantly
- Send automated order confirmations, shipment tracking, and more.
- Automate order edits, tracking, returns, and FAQs 24/7
- Send personalized campaigns based on Shopify customer segments
Languages
English
Works with
- 20+ Integrations
- SMS
- Voice
Categories
Real-time messaging
Automated responses
Pricing
External charges may be billed by BotSpace separately from your Shopify invoice. Learn more
Free
Free
Features
- 1 seat
- Upto 5 workflows
- Shared inbox
- Broadcasts
- Integrations
- Analytics
Pro
$15 / month
AI charged additionally based on outcome
Features
- 5 seats
- Upto 10 workflows
- AI agent
- AI copilot
- AI moderator
- AI insights
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (56)
We’ve recently started using BotSpace for our WhatsApp and Shopify integration, and the experience so far has been positive. The platform is easy to navigate, and the team has been very supportive during setup and onboarding.
What stands out is the potential for automation. There are a lot of features available, and once fully utilised, it can significantly improve how we manage customer communication and workflows.
The support team has been responsive and helpful, especially when we needed guidance on setting things up correctly.
Overall, a solid platform for businesses looking to scale their WhatsApp communication.
We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.
We took WhatsApp chatbot integration and WhatsApp services from Botspace for our brand BWG, and the overall experience has been really smooth. The team is very supportive, quick in response, and handled the setup professionally. Really happy with the service and the work done by the team
Support
App support provided by BotSpace.
Resources
Developer
House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014, IN
Launched
December 22, 2023
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